Vicidial Recording File extraction:
It is recommended to free your disk space you remove the recordings from your vicidialnow/goautodial.
usually the file is located at http://yourserveripadress/recordings
But after a fresh installation if you go first time over there, you will be denied. To enable your admin / manager you have to allow your internal LAN or specific IP range. Here is how you do that:-
To allow recordings
[root@vici ~]# vi /etc/httpd/conf.d/vicidial_recordings.conf
Over here on the circled are you will see that usually it is denied from everyone. you just put the # sign, to make it quoted . After that you will see it has allowed the usual Local lan ip scheme 192.168 , if you have any different ip scheme such as 10.250 ; you can change it whatever you like.
Make sure you trust only the trusted !
Just to access your Recordings on your vici / goauto just point you browser to :
http://yourserveripaddress/recordings
you will get the recordings in *. GSM format. Your media player / real player wont play it. Get “GOM Player” , it plays almost all types.